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Terms & Conditions

Terms and Conditions

All contracts are governed by English law and jurisdiction.

We shall not be liable for failure to meet agreed obligations due to circumstances beyond our control.


All prices are in pounds UK Sterling.

All prices shown include duty and VAT (currently 20%).

All goods remain the property of Nemo Wine Cellars Ltd until payment has been received in full.


All delivery dates are estimates only and we do not guarantee to meet any fixed delivery date unless specifically agreed.

Goods will not be despatched until payment has been received in full.

Goods must be inspected upon delivery and any breakages or shortages must be notified to us within 48 hours of receipt.


You may cancel your order at any time up to 14 days after delivery.

You must notify us in writing either via email or post within the 14 day period stated above.

Should you decide to cancel, once the goods have been returned to us, the cost of the goods purchased will be reimbursed to you in full within 30 days.

The goods must be returned within 14 days of communication of cancellation.

The goods must be returned at your cost and in saleable condition.

Whilst every effort is made to check the provenance and condition of all our mature wines we cannot be held responsible for any wine later found to be out of condition.

It is illegal to sell alcoholic beverages to anyone under the age of 18 in the UK.

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